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Terms & Conditions

Last updated: 2026

1. Who we are

These Terms & Conditions ("Terms") govern your use of MoeinDesk (the "Service"), operated by MoeinDesk ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Your account

You must provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that happens under your account. If you use the Service on behalf of an organization, you confirm you have authority to bind it to these Terms.

3. Acceptable use

You agree not to misuse the Service. In particular, you must not:

  • Use the Service for unlawful, fraudulent, or deceptive purposes;
  • Infringe the intellectual property or privacy rights of others;
  • Upload malware, attempt to probe, scan, or breach security;
  • Scrape, reverse engineer, resell, or redistribute the Service or its outputs;
  • Send spam or unsolicited communications.

4. Intellectual property

The Service, including its software, design, branding, and documentation, is owned by MoeinDesk and protected by intellectual property laws. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the Service within your chosen plan. You retain ownership of the content you upload, and grant us a limited license to host and process it solely to provide the Service.

5. Payments, subscriptions and billing

Paid plans are billed on a recurring basis (monthly, unless stated otherwise) and renew automatically until cancelled. Upgrades take effect immediately on a prorated basis; downgrades take effect at the end of the current billing period. If you cancel, you keep access until the end of the current billing period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. For details on payment, billing, tax, cancellation and refund mechanics, please see the Paddle Checkout Buyer Terms and our Refund Policy.

6. Service availability

We work hard to keep the Service reliable, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. We may perform maintenance or release updates that temporarily affect availability.

7. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay applicable fees, pose a security or fraud risk, or repeatedly violate our policies. You may stop using the Service at any time. On termination, your right to use the Service ends; we may delete your data after a reasonable export window.

8. Warranties and liability

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. Our aggregate liability for any claim arising out of or related to the Service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability that cannot be excluded under applicable law.

9. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of Luxembourg, without regard to its conflict of laws principles. Courts located in Luxembourg shall have exclusive jurisdiction over any dispute, subject to any mandatory consumer protection rights you may have in your country of residence.

11. Contact

For questions about these Terms, contact us through the in-app support channel.